Terms and Condition

Wongchhu Peak Promotion Pvt.Ltd is a trustworthy and incorporated company under the law of Nepal Government Registered company No. (188036/74/075). Before booking any expedition/trekking or tours trip with us, we kindly request mountaineers, trekkers, travelers, and adventure enthusiast to go through the following Terms and Conditions that govern the relationship between you (client) and Wongchhu Peak Promotion Pvt.Ltd. Below are the details of the terms and conditions. Please read them carefully. When you sign the booking form you (and any other person on whose behalf you book) agree to accept all of these conditions, you acknowledge that you have read all booking conditions. You also warrant that the information given by you on the booking form is complete and true.

Our contract

All bookings are made with Wongchhu Peak Promotion Pvt. Ltd (606728171) (us/we). By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

Validity

Dates and itineraries are valid until 31 December 2019. Beyond 31 December 2019 dates and itineraries are indicative only.

Deposit requirement

You are required to pay a non-refundable deposit of $400 per person per trip for your booking to be confirmed. If your booking is made within 30 days of the departure date then the full amount is payable at the time of booking. Please note that different deposits amounts are required for selected trips.

Acceptance of booking and final payments

If we accept your booking we will issue a confirmation invoice.  A contract will exist between us from the date we issue the confirmation invoice or if you book within 30 days of departure the contract will exist when we accept your payment.  Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 30 days before the departure date. Please note that full payment is required earlier. If this balance is not paid on or before the due date we reserve the right to treat your booking as canceled.
 

Insurance and Travel Risks


A government act dictates that no foreigner will be able to purchase an insurance in Nepal. Hence, it is important for the clients to purchase a travel insurance package in their own country. Trekking and expedition may involve risks and several other factors that cannot be foretold. Medical emergencies, natural calamities are common in high altitudes and we like to be assured that our clients are insured against helicopter evacuations, trip cancellations, and personal accidents so that they don’t have to suffer twice.
This agency will inquire about client’s personal and insurance information so that proper steps and paper works can be done in case of unpredictable situation. If somehow a rescue is needed, our company will contact rescue companies and will manage all the paper works.
It is to be noted that the company shall not bear any losses or provide compensation in case the guest’s insurance doesn’t cover any or all aspects of the trip.

Prices & surcharges

Our trip prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means our trip prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip have been charged different prices. Your best option if you like the price you see is to book at that time. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply. The most up to date pricing are available on our website. Prices are based on currency exchange rates as of June 2018; note that prices may vary depending on which currency the booking is made. We reserve the right to impose surcharges up to 30 days before departure due to unfavourable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so.  In such instances, we will be responsible for any amount up to 2% of the trip price and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund. Air Passenger Duty is included in the price of your air inclusive trip. Please note that a surcharge may be applied to all purchases made by credit card.

Your details

In order for us to confirm your travel arrangements, you must provide all requested details with the balance of the trip price. Necessary details vary by trip; they include but are not limited to full name as per passport, date of birth, nationality, passport number, passport issue and expiry date and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. On some more demanding trips, we also require you to complete and forward a Self-Assessment form.  Failure to provide requested details may result in additional charges or non-refundable cancellation of your trip.

Mode of Payment

You can make your payment by two different methods:

Through Credit Card:

Note: For credit card payments, 4% extra will be levied to you for a credit card processing fee
SWIFT/ Wire Transfer:  
Pay to:  Wongchhu Peak Promotion Pvt.ltd
A/c Number:  0570010008142
Paying Bank:  Mega Bank Nepal Limited.
Account type:  Foreign currency (USD)
Branch:  Thamel
Swift Code:  MBNLNPKA
Note: Bank service charges related to submitting a deposit are the responsibility of the client.

Trip canceled by The Client:

  • 60 days prior to departure deposit is forfeited.    
  • 30 days prior to departure deposit and 50% of fee is forfeited.
  • 15 days prior to departure 100% forfeited.

Booking amendments

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 56 days prior to the proposed departure date.  A fee of $200 per person per change will apply (in addition to any charges levied by hotels, ground operators or airlines).  If you notify us less than 56 days prior to the proposed departure date the refund policy applicable to cancellations will apply.  Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period.
 
 Amendments to any other arrangements made in conjunction with your trip will incur a $130 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 10 days of departure.

Inclusions

The land price of your trip includes:

  • All accommodation as listed in the Essential Trip Information
  • All transport listed in the Essential Trip Information
  • Sightseeing and meals as listed in the Essential Trip Information
  • The services of a group leader as described in the Essential Trip Information

Exclusions

The land price of your trip does not include:
  • International or internal flights unless specified
  • Airport transfers, taxes and excess baggage charges unless specified
  • Meals other than those specified in the Essential Trip Information
  • Visa and passport fees
  • Travel insurance
  • Optional activities and all personal expenses

Age & Health requirements

Minimum Age:

For the majority of our trips the minimum age is 13 at the time of travel.  All travellers under the age of 18 must be accompanied by a legal guardian, or in lieu of a legal guardian, by an escort over the age of 18, appointed by their legal guardian.  The legal guardian or their designee will be responsible for the traveller under the age of 18’s day to daycare. If a legal guardian elects to designate an escort in their lieu, they will be required to complete and sign a relevant document, to delegate their authority.
Please note we cannot guarantee triple or adjoining rooms for families; accompanying adults may be required to share with others in the group on a twin share basis. 

Variations:

A minimum age of 18 applies to many Overland adventures, while a lower minimum age applies to Family trips and Short Break Adventures. Please check with your consultant at the time of enquiry. All bookings for our Family trips must include a child under the age of 18.

Maximum Age:

For the majority of our trips we have no upper age limit though we remind you that our trips can be physically demanding and passengers must ensure that they are suitably fit to allow full participation. We are able to provide details on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements and recommendations for your destination.

During the tour

In case you commit any unlawful act during your tour and you are compelled to leave Nepal, WPP is not liable for any kind of refunds.

Cancellation by us

Our trips are guaranteed to depart once they have one fully paid traveller unless minimum group size specifically states otherwise.  We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or receive a full refund.  In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs.  We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

 

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